Laboratory Manager

Under the direct supervision of the Director of Clinical Operations, the Lab Manager is responsible for managing the daily laboratory activities at all clinic locations and directly manages the Molecular Laboratory Technicians, Histology Technicians and Laboratory Assistants.  This position is responsible for performing general laboratory duties.  In addition, the Lab Manager must be able to provide efficient and proficient services to our physicians as well as provide quality, courteous and compassionate services to our patients in adherence to the guidelines, policies and procedures set forth by The Conrad Pearson Clinic

Job Responsibilities:

• Direct, manage and supervise the daily operations of the laboratory department, ensure an efficient and run the department smoothly.
• Plan, organize, implement and control all laboratory activities to meet department and Clinic goals and objectives.
• Directly supervise all laboratory staff to include hire, train, evaluate, motivate, counsel, discipline and discharge in a fair and non-discriminatory manner; and maintain and develop competent, productive and quality-conscious employees.
• Maintain and perform all necessary quality control procedures; documenting appropriately; ensure regulatory inspections are conducted and certifications are filed; accreditations are acquired; and ensure licensure is current.
• Perform general laboratory duties that include spin and read urines, document results of urine test in the electronic medical record.  Spin and process specimens ensuring they are properly directed to the appropriate outside laboratory. 
• Order and maintain adequate laboratory supplies.
• Perform route clinical laboratory tests for hematology, chemistry and endocrinology. 
• Perform daily instrument maintenance and quality control; maintain quality results by performing standards and controls; verify equipment function through routing equipment maintenance and advanced trouble shooting; calibrate equipment utilizing testing procedures; and monitor quality control measures and protocols.
• Organize work by matching computer orders with specimen labeling, sort specimens, check labels, log specimens and maintain accurate records and reporting of data.
• Ensure work surfaces are clean and orderly.
• Maintain physician/patient relationship through diplomatic and tactful management of patients; and communicate appropriate information to patient as directed by physician.
• Familiar with the practices and job duties at the Wolf River Clinic and all outlying clinics and is able and willing to work at these locations as needed.
• Communicate regularly with supervisor, keeping him/her apprised of all pertinent information and providing feedback.
• Ensure compliance for all regulatory requirements including OSHA, CLIA and HIPAA; immediately and accurately document and report occurrences to supervisor; and ensure compliance with all legal and regulatory requirements as outlined in the corporate compliance plan.
• Support and adhere to all company policies, procedures and management decisions; maintain confidentiality of patients’ medical information; and all confidential administrative related issues.
• Lead by example in attendance, punctuality, in reporting for work, and initiative in completing a full work schedule; meeting or exceeding all established deadlines; and utilize all resources and supplies efficiently and appropriately.
• Demonstrate the ability to concentrate during the course of the day.
• Display a positive outlook with a helpful, constructive manner when working with other employees.
• Demonstrate superior patient relations and interpersonal skills; demonstrate an appropriate level of mental and emotional tolerance and even temperament when dealing with staff, patients and general public using tact, sensitivity and sound judgment; promote a positive work environment and contribute to the overall efforts of the department and the company.
• Complete other tasks as assigned.

Qualifications and Skills:​

• High School Diploma or GED equivalent is required.
• Graduate of an accredited Medical Laboratory Technician or Medical Technologist program approved by the United States Department of Health and Human Services (HHS).
• Licensed to practice as a Medical Laboratory Technician or Medical Technologist under the State of Tennessee Board of Medical Examiners Division of Health-Related boards.
• Three years of Medical Laboratory Technician experience, preferably in a urology practice.
• Three years of management experience in a physician office setting.
• Excellent oral and written communication, interpersonal, problem-solving and organizational skills are required.
• Occasional overtime, evening and weekend work is required.
• A valid driver’s license, dependable automobile and current auto insurance are required for occasional travel for business purposes and to work at satellite locations.

The Conrad Pearson Clinic offers a competitive benefits package to eligible employees. Below are some of the benefits you may receive as an employee.

• Medical, Dental, and Vision Insurance
• Short & Long Term Disability
• 401(k) with Employer Contributions and Profit Sharing
• Paid Time Off (PTO)
• Group Term Life Insurance
• Health Care & Dependent Care Flexible Spending Accounts
• Health Savings Account
• Employee Assistance Program (EAP)
• Competitive Wages
• Paid Holidays, No Weekends

Safety: Some risk of exposure to chemicals, biological substances, sharps and/or scientific instruments capable of causing bodily injury if used improperly. We comply with OSHA standards regarding Bloodborne pathogens, Safety Needle Act, Chemical Hygiene Plan in addition to maintaining robust safety & training programs.